Terms & Conditions

Terms & Conditions – Pure Kleen Australia
Last updated: 20/11/2025

 

Welcome to Pure Kleen Australia (“we”, “us”, “our”). By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please read them carefully.
 

If you do not agree with any part of these terms, please do not use our website.

1. Use of Our Website
By using this site, you confirm that you:

• Are at least 18 years old (or have parental permission)

• ​Will use the website for lawful purposes only

• Will not attempt to disrupt or misuse the site

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2. Product Information

We aim to display accurate product details, pricing, descriptions, and images.
However, we cannot guarantee that colours, labels, or descriptions will appear the same on all devices. We may update product information at any time without notice.

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3. Orders & Payments

When you place an order, you agree that:

• All information provided is accurate and complete

• You are authorised to use the payment method provided

• The order may be cancelled if fraud is suspected

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Payment is processed securely through trusted third-party providers. We do not store full payment details.

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We reserve the right to limit or cancel orders, including bulk or suspicious orders.

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5. Shipping & Delivery

Shipping times are estimates only and may vary due to external factors.
Once shipped, responsibility for delivery transfers to the courier.

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6. Returns, Refunds & Exchanges

If you're unhappy with your order, please contact us.
Eligibility for returns or refunds is outlined in our Returns & Refunds Policy

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We reserve the right to assess each return individually.

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7. Intellectual Property

All content on this website - including logos, text, images, designs, and product names - is the property of Pure Kleen Australia and protected by copyright laws.

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You may not copy, reproduce, modify, or distribute our content without written permission.

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8. User Submissions

If you submit reviews, feedback, or messages, you agree that:

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• You grant us permission to use that content for marketing or improvement

• The content does not violate any laws or rights of others

• You are responsible for anything you submit

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9. Limitation of Liability

To the fullest extent permitted by law, Pure Kleen Australia is not liable for:

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• Any indirect, incidental, or consequential damages

• Losses arising from website use, delays, or downtime

• Issues caused by misuse of products

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Always follow product instructions and safety guidelines.

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10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content or practices of those sites.

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11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your information.

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12. Changes to These Terms

We may update these Terms & Conditions at any time.
Latest versions will always be posted on this page with an updated date.

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13. Contact Us

For questions about these Terms & Conditions, please contact:

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Pure Kleen

Email: hello@purekleen.com.au